Privacy Policy

1. Information We May Collect

When you use our platform or apply for services, we may collect:

• Name, contact number and email address
• PAN card and Aadhaar details (where required for service eligibility or verification)
• Bank account details (where required for loan or financial service processing)
• Income, employment or business information relevant to the requested service
• Documents submitted by you for government scheme, registration or compliance services
• Usage data and device/browser information collected automatically when you visit our website

2. How We Use Your Information

Your information may be used to:

• Process your loan, insurance or service application
• Assess eligibility for government schemes and financial products
• Verify your identity and submitted documents
• Provide customer support and respond to your queries
• Improve our platform, services and user experience
• Comply with applicable legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties for commercial purposes. Your information may be shared with:

• Verified lending institutions, insurance providers or service partners — only to the extent required to process your specific service request and with your applicable consent
• Government authorities or regulators where required by applicable law

We require our partners to maintain appropriate confidentiality and use your data only for the purpose for which it was shared.

4. Data Security

We maintain appropriate technical and organisational security measures to protect your information from unauthorised access, disclosure or misuse. Access to your personal data is restricted to authorised personnel on a need-to-know basis.

5. Data Retention

We retain your information for as long as necessary to provide the requested service and to comply with applicable legal, regulatory or operational requirements.

6. Your Rights

You may request access to or correction of your personal information held by us. You may also withdraw consent for certain uses, subject to applicable legal and operational requirements. To exercise these rights, please contact us at the details below.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.

8. Acceptance

By continuing to use the Rojgar Udaan platform, you acknowledge that you have read and understood this Privacy Policy.